Mr and Mrs Partridge live in a 3 bedroom detached bungalow in East Sussex. They purchased from Rayotec a solar hot water system 9 years ago and recently invested in 8 solar electricity PV panels for their home. They chose to purchase PV panels as they had greatly enjoyed the success of their solar hot water panels and felt they wanted to benefit from new technology and being "green" with electricity.
We asked Stewart and Joy why they chose to work with Rayotec, about the installation and the overall service provided and they responded:
Rayotec have good customer relation skills, always ready to answer the many questions we had. The whole order was no hassle, easy and smooth operation. The installation – a very good service, we have every confidence in the Rayotec team, a company that does what it says.
As the PV system has only recently been installed it is difficult for them to gauge how much free energy they are enjoying at such an early stage. However Stewart said:
I'm confident there will be no regrets.
As a final comment we asked if there were any further comments they would like to make or improvements to be made and they answered with:
The value of your service to the customer is in the fact that our telephone contacts is always to the same person. From the start right through to completion-well done!
Thank you both for your positive comments and enjoy your system!
